Terms of Service

1. Agreement to Terms

By accessing and using BetterHomeHub ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services. Please read them carefully.

2. Use of Services

For Customers

• Our quote request service is completely free for customers
• You may submit legitimate quote requests for home improvement services
• You must provide accurate information in your quote requests
• You agree to respond to tradespeople who contact you regarding your requests

For Tradespeople/Companies

• Registration and account creation is free
• You pay only when you choose to purchase qualified leads
• You must provide accurate business information and maintain valid credentials
• You agree to respond professionally to customers whose leads you purchase
• You must comply with all applicable laws and regulations

3. Account Registration

To use certain features of our service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Payment Terms

Our platform operates on a pay-per-lead model for tradespeople:

• Customers use our service completely free of charge
• Tradespeople pay only when they choose to purchase a qualified lead
• Lead prices are clearly displayed before purchase
• Payment is required before lead contact details are released
• Refunds may be considered in exceptional circumstances at our discretion

5. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To spam, phish, or send unsolicited communications
• To impersonate or misrepresent your affiliation with any person or entity
• To interfere with or circumvent security features of the service
• To submit false or misleading information
• To collect or harvest personal information from other users

6. Content and Intellectual Property

Our service and its original content, features, and functionality are owned by BetterHomeHub and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit, but grant us a license to use, modify, and display such content in connection with providing our services.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our service, to understand our practices regarding your personal information.

8. Limitation of Liability

BetterHomeHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our service.

9. Termination

We may terminate or suspend your account and bar access to our service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.